Retail Management: Merchandising, Sales and Customer Communications
- Created by Jay Academy
- English
- English [Auto]
Achieving ISO/IEC 17025 certification by the US Accreditation Council, this program is also accredited by IHEAC, CPD, and Qualiopi.
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This course includes:
- 1.5-3 Hours of Learning
- Unlimited access to webinars
- Full lifetime access
- Access on mobile and computer
- Diploma / Certificate of Completion
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Description
Achieving ISO/IEC 17025 certification by the US Accreditation Council, this program is also accredited by IHEAC, CPD, and Qualiopi.
This accredited online diploma from Jay Academy offers a comprehensive introduction to retail management. You will gain essential skills in sales techniques, effective merchandising, and customer communication. This diploma equips you with the knowledge to excel in managing a retail outlet and attract and retain customers. With our globally recognized accreditations, start your journey to becoming a proficient retail manager today.
What you'll learn
- Describe the skills needed for Retail Management
- Define the term ‘merchandising’ and explain what it means
- Explain the sales process and how to price items
- Discuss methods of customer communication
- Outline ways to create an ideal retail environment
- List the steps involved in a checkout transaction
- Analyze methods of targeting customers
- Describe how to deal with unhappy customers
- Summarize how best to take advantage of trends
Requirements
- Access to a computer or mobile with an internet connection.
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