English for Tourism – Hotel Reception and Front Desk
- Created by Jay Academy
- English
- English [Auto]
This program is IHEAC, CPD, and Qualiopi accredited, it’s also certified by the US Accreditation Council to ISO/IEC 17025,
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This course includes:
- 1.5-3 Hours of Learning
- Unlimited access to webinars
- Full lifetime access
- Access on mobile and computer
- Diploma / Certificate of Completion
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Description
This program is IHEAC, CPD, and Qualiopi accredited, it’s also certified by the US Accreditation Council to ISO/IEC 17025,
This English program will teach you English language skills for use in hotel receptions and front desks. The hotel industry is one of the biggest in the world, employing tens of millions of people globally. This online course will teach you the essential english language skills required to work in a hotel, starting from how to answer general hotel inquiries, to outlining a hotel’s check-in and check-out procedures.
What you'll learn
- Discuss the importance of providing potential hotel guests with information during enquiries
- Outline the procss for makeing a hotel reservation for guests using the correct English vocabulary and terminology
- List the steps for checking guests in and out of hotels in the correct sequence
- Recall the the correct English language phrases for check-in and check-out
- Evaluate customer complaints with helpful and non-offensive English language phrases
- Identify the featured if the 4 different hotel types
Requirements
Access to a computer or mobile with an internet connection.
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